Resume available on request, LinkedIn profile here.
Steven Morgan is a technology professional with over two decades of experience working across software development, quality engineering, agile delivery, and organisational change. His career spans hands-on technical roles, senior quality leadership, and Scrum Mastery within complex enterprise environments. This breadth allows him to work confidently at the intersection of people, process, and technology, bringing clarity and momentum to challenging technical contexts.
With a formal background in computer software theory and a career rooted in engineering, Steven combines strong technical foundations with a pragmatic, human-centred approach to delivery. He is best described as a technical generalist with deep specialisms in quality engineering, agile ways of working, and team effectiveness.
Software engineering foundations
Steven began his career as a software developer and technical tester, working directly with enterprise-grade systems, databases, and distributed architectures. This early experience continues to inform how he works with modern engineering teams today. He has hands-on familiarity with web technologies, including HTML, CSS, JavaScript, and TypeScript, alongside backend systems built with Java and API driven architectures.
Having worked as both a developer and a tester, Steven understands the realities of building, maintaining, and evolving software over time. He brings a strong appreciation of technical debt, architectural trade offs, and the pressures teams face when balancing speed, quality, and long term sustainability. This allows him to engage credibly with engineers and architects, and to support decision making that serves both delivery and maintainability.
Quality engineering and automation
Quality engineering is a central pillar of Steven’s technical expertise. He has led and implemented quality strategies across a wide range of industries, including financial services, logistics, e-commerce, SaaS platforms, and large-scale enterprise systems.
His experience covers functional testing, exploratory testing, test automation, performance testing, and security testing, always grounded in risk awareness and business value. Steven has designed and implemented automated test frameworks using modern tools and integrated them into continuous integration pipelines to enable fast, reliable feedback. He has extensive experience testing complex systems with multiple dependencies, including REST and GraphQL APIs, UI layers, and data-heavy integrations.
Rather than treating testing as a separate phase, Steven advocates for quality as a shared responsibility embedded throughout delivery. He supports teams in applying test pyramid principles, choosing the right levels of automation, and reducing reliance on slow, brittle regression cycles. His focus is on building confidence in releases while enabling teams to move quickly and sustainably.
Agile delivery and Scrum Mastery
Alongside his technical background, Steven is an experienced and certified Scrum Master operating at a senior level within enterprise organisations. He has led multiple squads simultaneously, supporting both team-level delivery and broader organisational maturity.
His work goes beyond the facilitation of Scrum events. Steven coaches teams and leaders on agile principles, systems thinking, and continuous improvement. He helps teams improve flow, remove impediments, and build ownership of their ways of working. He also works closely with leadership groups, supporting them in creating the conditions for effective, empowered teams.
Because of his technical credibility, Steven is often asked to act as a bridge between delivery teams and leadership. He is skilled at translating technical realities into clear, actionable insights for non-technical stakeholders, while protecting teams from unnecessary noise and misaligned expectations.
Enterprise-scale experience
Steven has spent much of his career working within large, regulated, and highly complex organisations. This includes global banks and multinational enterprises, where delivery must balance innovation with governance, compliance, and risk management.
He is comfortable operating within scaled agile environments and across multiple teams and domains. His experience includes analysing and improving quality processes at the area level, aligning ways of working, and supporting cross-team initiatives. Steven brings a pragmatic mindset, respecting organisational constraints while still challenging outdated practices and encouraging learning.
This enterprise experience allows him to see technology as part of a wider system, where decisions made in one area inevitably affect others. His approach reflects this systems awareness, favouring sustainable improvement over short-term fixes.
Tooling, platforms, and technical ecosystems
Over the course of his career, Steven has worked with a wide range of tools, platforms, and technology stacks. These include modern web applications, cloud based environments, CI CD pipelines, test automation frameworks, and monitoring and reporting solutions.
Rather than being driven by tools themselves, Steven focuses on principles and outcomes. He places strong emphasis on choosing technology that supports clear goals, effective collaboration, and long-term maintainability. He has seen first-hand that tooling alone does not solve problems, and consistently works to address behaviours, ownership, and clarity alongside technical implementation.
Communication and technical leadership
A defining feature of Steven’s work is his ability to communicate clearly and effectively about complex topics. Alongside his technology career, he is also an experienced improviser, performer, and teacher. This background strongly influences how he leads, facilitates, and collaborates in technical environments.
Steven is known for making complex technical subjects accessible and engaging. He regularly designs and facilitates workshops, training sessions, and reflective conversations that help teams learn and improve. His style combines structure with adaptability, enabling productive dialogue even in ambiguous or high-pressure situations.
This blend of technical depth and performance skill allows Steven to lead rooms as well as teams. He is comfortable addressing difficult topics, challenging assumptions, and maintaining energy and focus without sacrificing rigour.
Approach to technology
Steven approaches technology as a socio-technical system, where software, people, processes, and culture are deeply interconnected. He cares about building systems that are maintainable, teams that are resilient, and organisations that are capable of learning and adapting over time.
His work consistently focuses on creating clarity, improving quality, and enabling meaningful progress. He brings both technical authority and human insight, making him particularly effective in environments where complexity, scale, and change intersect.